Leading Change

A few months ago I saw a great post on troubleshooting change at the Leading Blog. The post explores a diagram by Anthony Ambrose. The diagram categorizes the elements of a change initiative and shows the emotional impact on the participants if any one of the elements is missing.



Over the years I've found myself having every one of these emotional responses and I've seen most of them in my teams as a leader. I'd suggest there are three ways this model can be used:

1. Planning: to assure you have all the elements in place for a change initiative
2. Troubleshooting: to understand why an initiative you are leading is on the rocks
3. Understanding: to understand your own responses to a troublesome initiative of which you are a part and, hopefully, make constructive contributions to improve the situation

I put together a presentation for our Flotilla training session and we had an excellent discussion about a number of our programs using the Ambrose matrix.

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You can download the presentation from the SlideShare site.

This post authored by Daren Originally appeared on CGBlog.org